CometSupply.com Logo
Shopping Cart(0)  
  
Order Status | My Account | Contact Us
Food ServiceCleaning and MaintenanceIndustrialOffice
Order Problem Policy
DAMAGED, DEFECTIVE, OR MISSING:

All items are insured when shipped. Products are replaced at our expense if reported within the time frames specified below. To report a problem, go to "Contact Us" , enter your order number and email address, and then select "Order Problem..." from the pull-down menu. Include a detailed description of the problem. If you purchased more than one item, tell us which one the problem is about.

    Boxes delivered by small parcel carriers (UPS, FedEx, USPS, etc): You must notify us within 2 days of delivery of any damage to your order or within 10 days for defective products. You may refuse a damaged item at the time of delivery, but make sure the carrier notes that the refusal is due to damage or the carrier may not accept the claim: it will appear that you just did not want the product and you will be responsible for shipping charges and restocking fee.

    Delivery by Truck: Damage to items delivered by freight truck must be reported to the driver at the time of delivery and must be noted on their paperwork. If you refuse a delivery due to damage, make sure the driver writes "Refused due to damage" on the paperwork at the time of delivery. Open boxes to make sure product is not damaged at the time of delivery. Driver must wait while you inspect. If you open a box and then refuse it, have packing tape available to reseal the box.

CometSupply.com or the delivery company may request the return and/or examination of the damaged item(s). Damaged items sold by full cases (e.g. glassware) are refunded pro-rata since we can only ship full cases. By requesting a replacement, you agree to return and/or allow examination of any damaged or incorrect items as requested.



Rubbermaid Parts.
 


International orders accepted.

International Orders
Accepted


Credit cards, PayPal, Checks, Money Orders, and Purchase Orders accepted.


3M
 
ENERPAC
 
GOJO
 
IRWIN
 
LIBBEY
 
MILWAUKEE
 
PROCTER AND GAMBLE
 
WEILER
 
BOARDWALK
 
GEORGIA PACIFIC
 
HON
 
KIMBERLY-CLARK
 
MAKITA
 
PRECISION BRAND
 
RUBBERMAID COMMERCIAL
 
WILTON
 

 Company Information 
  About Us  
  Terms Of Use
  Terms Of Sale
  Privacy Policy  
 Customer Support 
  Contact Us
  Return  
  Order Problem  
  Cancel  
 Resources 
  Shop by Product Type  
  Shop by Manufacturer  

©2005-2024 Comet®