This Agreement governs the use of this web site and any other service ("Services") provided by Comet Supply, including but not limited to email, messaging, facsimile, and telephone. Comet Supply means any corporation, association, representative, affiliate, or any other entity having an approved business relationship with this web site or a service provided in support of this web site.
By using the Services, you agree to be bound by the Agreement & Policies. If you do not agree, your only recourse is not to use the Services.
Comet Supply may modify the Services and Agreement & Policies from time to time, for any reason, and without notice or liability to you or any third party.
You agree to use the Services for the sole purpose of evaluating or purchasing products from Comet Supply for personal use, direct use in your business, or resale. No other use is permitted unless written approval is given by Comet Supply Further you agree that you will not use any automated or manual process to monitor or copy content from this site, except information in your account. Any infringement upon Comet Supply intellectual property rights is forbidden. Comet Supply may suspend your access to the Services and may seek further recourse for violation of any term of this Agreement.
You may provide comments, suggestions, and any other information, collectively known as Data, while using the Services . Comet Supply retains the right to use the Data without any compensation to you and by providing the Data, you assign to Comet Supply your rights to the Data.
REPRESENTATIONS AND LIABILITY
Comet Supply makes no warranty or representation regarding any information, service, material, or product and disclaims any responsibility or liability for the accuracy, content, reliability, or availability of information provided on this site to the full extent permitted by law. All content in this site is general information and is provided as a convenience.
Comet Supply disclaims any responsibility or liability for the deletion, failure to store, misdelivery, or untimely delivery of any information or product. The Services are provided "as is" with no warranty and you use the Services at your own risk. You release and waive all claims against Comet Supply, its employees, and its agents from any and all liability arising from the use of the Services, including but not limited to liability for damages (actual, incidental, consequential, special, or exemplary), litigation, attorney expenses, and any other expenses.
DISPUTES AND CLAIMS
Any unsettled dispute or claim between you and Comet Supply shall be resolved by binding arbitration according to the commercial arbitration rules of the American Arbitration Association. No dispute or claim shall be consolidated in any arbitration with any dispute or claim of any other party. The decision of the arbitrator shall be final and unappealable. The arbitration shall be conducted in Miami, Florida and judgement on the arbitration award may be entered into any court having jurisdiction thereof. If any part of this Agreement is ruled to be unenforceable, all others parts remain in effect. Without limiting the foregoing, Comet Supply shall not be held liable for any delay or failure to perform resulting directly or indirectly from acts of nature, war, government, or any other cause including but not limited to computer, network, or equipment failures, non-performance of third parties, or shortages.
The content of this site is copyright by Comet Supply. Permisson is granted for the private use of this site and its content to customers or potential customers for the sole purpose of evaluating or purchasing products for personal use, direct use in the customer's business, or resale. For any other purpose, permission is subject to written approval by Comet Supply
The logo, name, and byline displayed on the web site are trademarks of Comet Supply and may not be used without written permission.
Product and other information is obtained from many sources. We will remove any copyright material upon request.
TERMS & CONDITIONS OF SALE
Your submission of an order constitutes your unconditional agreement to follow and be bound by the Terms & Conditions of Sale.
Comet Supply reserves the right to correct any errors, including product prices, and to make adjustments to customer accounts to reflect the correction. Customers will be given an opportunity to modify their order for the corrected items.
If you have a problem with an order, you agree to follow our order problem resolution procedure as described on the "Order Problem" section of the Help page on the web site. A link to the Help page is provided on the web site home page and other web site pages.
If you want to return an item, you agree to follow our return procedure as described on the "Returns" section of the Help page on the web site.
You agree to contact Comet Supply first to resolve any issues, problems, or concerns with an order before contacting a third party and to allow Comet Supply up to 25 business days to either resolve your concern or provide you with notification of how and when your concern will be resolved before contacting a third party.
CREDIT CARD CHARGEBACK
If you pay by credit card and the credit card company initiates a chargeback, you agree to pay a cost recovery fee of $30 if the chargeback claim is false. A chargeback claim is false if
(1) the chargeback claim states that you did not authorize a purchase, but you did authorize the purchase;
(2) the chargeback claim states that you did not receive an item in your order, but we provide documentation, such as a tracking number, showing that the item was delivered to the shipping address on the order;
(3) the chargeback claim states that you canceled an order, but you are unable to provide a cancelation number;
(4) the chargeback claim states that you did not receive an item in your order, the item is a special order or custom item as shown on the product description page, and the chargeback process commences before the total time required for product lead time and shipping transit time;
(5) the chargeback claim states that there was a problem with your order, such as non-delivery, defective item, damaged item, item not as described or any other problem, and you did not call and speak with a customer service representative to resolve the problem before the chargeback process commences;
(6) the chargeback claim was started sooner than 25 business days from an order cancelation or receipt of a returned item;
(7) the chargeback claim was started for a refund that was already issued;
(8) the chargeback claim was started 30 days or more after your receipt of a defective product covered by a manufacturer warranty;
(9) the chargeback claim was started before calling and speaking with a customer serivce representative to resolve any problem, to cancel the order, or to request a refund.;
(10) the chargeback claim was started in violoation of the Terms and Conditions of Sale; or
(11) the chargeback claim states any untrue claim.
You agree to pay for any additional costs associated with a false chargeback claim, such as shipping charges by the carrier to hold or return the order and the actual cost of shipping charges, which may be more than the discounted charges on the order. The recovery fee and additional costs are added to your account balance and are due within 30 days of the posted date. You agree to pay for any costs we incur to obtain payment from you, including but not limited to collection costs, attorney fees, and court costs.
STOP PAYMENT, REVERSED PAYMENT, OR RETURNED CHECK
You agree to pay 2.5% of the check amount or $50, whichever is larger, for each check for which payment is not received for reasons including but not limited to insufficient funds, stop payment, or chargeback.You agree to pay 2.5% of the payment amount or $25, whichever is larger, for each non-check payment reversal initiated by you.
You agree to pay double the shipping charge shown on the order confirmation or receipt, or 30% of the subtotal if no shipping charge is shown, for orders that are shipped and are returned due to a deliberate or unintentional action by you or your representative, including but not limited to refusual of delivery, stop payment, chargeback, invalid delivery address, undeliverable location, or any other condition that causes the shipment to be returned. Insurance charges if any are considered part of the shipping charge. If you received free or discounted delivery, such free or discounted delivery is ignored for purposes of this paragraph.
PAST DUE ACCOUNT
You agree to pay 1.5% per month, or not more than allowed by law, on the past due account balance. An account balance is past due if payment is not received on or before 30 days of the posted date.
You agree to pay for for any costs we incur to obtain any balance due on your account, including but not limited to collection costs, attorney fees, and court coosts. An account balance is past due if payment is not received on or before 30 days of the posted date.
You agree that any concessions provided to you, whether verbal or written, are null and void if you violate any of the Terms & Conditions herein.